period for blocking smtp on email crossing limit

I want to know that if we have a domain with you guyz, and our smtp is blocked because of exceeding the email limits.

Then for how long that smtp will be blocked? And what is the process of unblocking ???

Faheem

 

You should be able to write in and the system administrators will look into this for you. They'll have to unblock you and keep an eye on the server, just to make sure it doesn't occur again.

 

So should i write them on support email address?

 

Open a ticket in the helpdesk.