New account - how many hours or days before I get my account??

Discussion in 'Getting started' started by mfr1, Feb 26, 2011.

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  1. mfr1

    mfr1

    Hello,

    I have registered for a new account this morning and the transaction was processed on my credit card (one year subscription). I have carefully entered my email address twice. However hours later, no sign of an invoice or an account!

    How many hours or days should it take to get my account info emailed?

    All hosting providers I have dealt with up to know provide the account either immediately after payment or in 15 minutes or so max.

    Is discountasp.net down today?

    Thanks,
     
    mfr1, Feb 26, 2011
    #1
  2. RayH

    RayH DiscountASP.NET Lackey DiscountASP.NET Staff

    Since you won't be able to submit a support ticket, you should make an inquiry to billing at [email protected].
     
    RayH, Feb 26, 2011
    #2
  3. Billy Shears

    Billy Shears

    I looked up your information and gone ahead and resent the welcome email to the email (gmail) address on file.

    I also noticed you did login on 2/26/11

    As mentioned in the previous post, if you are still having a problem, you will want to email the Billing department [email protected]
     
    Billy Shears, Feb 28, 2011
    #3
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