mjp
08-31-2011, 02:28 PM
If you don't see an issue with your server in this forum but are still experiencing problems, you should contact our technical support staff.
Service-related issues
To open a helpdesk ticket for technical support or billing, log in to the support portal (http://support.discountasp.net/Main/Default.aspx) using your hosting account username and password. Once logged in, a "Submit a Ticket" icon will be available. You may also view open or previously resolved tickets by clicking the "View Tickets" icon.
Application or coding issues
If you have a question about applications, errors related to coding or anything else not directly related to the hosting service itself, please check the forum and Knowledge Base (http://support.discountasp.net/KB/c214/discountaspnet.aspx) for solutions. To ask a question in the forum you will first need to register (http://community.discountasp.net/register.php). Your hosting account is not associated with the forum login.
Service-related issues
To open a helpdesk ticket for technical support or billing, log in to the support portal (http://support.discountasp.net/Main/Default.aspx) using your hosting account username and password. Once logged in, a "Submit a Ticket" icon will be available. You may also view open or previously resolved tickets by clicking the "View Tickets" icon.
Application or coding issues
If you have a question about applications, errors related to coding or anything else not directly related to the hosting service itself, please check the forum and Knowledge Base (http://support.discountasp.net/KB/c214/discountaspnet.aspx) for solutions. To ask a question in the forum you will first need to register (http://community.discountasp.net/register.php). Your hosting account is not associated with the forum login.