XP Service Pack 2, Closes my app...

[jswayman]

Hello all.

I have built a web app and it works great, unless the client machine is running XP SP2. Once the user clicks on the login button, the app closes.

The window that opens after your login is authenticated is essentially a pop up since it is opened by the JavaScript called from the login page.

I first thought that it was because of the pop up blocker and/or windows firewall that are enabled by default.

I do not have XP SP2 myself so it is hard to debug. I called a couple friendswith SP2 and walked them through the scenario.

Here is what we tried:
Friend # 1
1.Adding my domain to the list of trusted sites
2.Adding my domain to the list of accepted sited in the pop up blocker setting
3.turning off the pop up blocker.
4.turning off windows firewall.

Nothing worked.


Friend # 2
1.Adding my domain to the list of trusted sites(WORKED!!)

Both friends are using brand new Dell's with XP SP2 (less than a month old)
The one that worked is a laptop, the one that doesn't is a desktop. (that should have no bearing, but who knows?)


Does anyone have a clue as to what may be causing this? Istill think it may be a security setting, but I can't find it.

Can I modify my code to account for it so I don't have to ask my users to change their settings?

Here is my site...try it for yourself...

www.interlock-solutions.com (http://www.interlock-solutions.com)

I've set up a temp username and password too. (case sensitive)

username = guest
password = password


Thank you in advance.


Joe

[bruce]

i am pretty sure this is caused by the pop up blocker. i hear that little clicking sound made by the browser after i log in.

BTW, your application do not work on firefox too.

Bruce

DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)

[bruce]

using Firefox, i got

Server Error in '/' Application.
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested Url: /WWW.INTERLOCK-SOLUTIONS.COM/interlock/iisw/login.aspx

Version Information: Microsoft .NET Framework Version:1.1.4322.2032; ASP.NET Version:1.1.4322.2032

Bruce

DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)

[jswayman]

Thanks,

My best guess is that the problem is a pop up blocker too. But, turning it off, doesn't correct the problem......

Thanks for the firefox update.. when you say it didn't work... did it close? or were you able to login, but some of the dropdowns didn't work properly?

The clients exclusively use ie 6 so there are some things in the code that require ie5 or newer.

Thanks for giving it a shot.

Joe

[Peter88]

Hi!


You may have resolved thsi problem by now. I just treid your site (I have win XP sp2) Simply doesnt let me log in. Though you may well have got rid of the guest account by now.


Peter

[jswayman]

Thanks for taking the time to check into this for me.





The username is 'guest' and the password has been changed to 'guessthispassword'





Since the original posting, I have built a new machine myself with XP SP2 and have no problems with this site (as long as I add it to the pop-up blocker's list of allowed sites).





The people that this site was designed for though still cannot access it. We are stumped. Any ideas at all are greatly appreciated.





Thanks again,





Joe