Outlook 2k3 now unable to find outgoing server.

[Briann]

Hi,

I noticed that the last couple of days, I can't send out new, or reply to emails (pop3), using Outlook 2003. There was a fairly long list of updates that were installed via Windows Update prior to this. Any others having this problem? I figure it's Outlook related; were there any changes on the DASP side lately? Know the best way to sort this out? Receive and web mail work Ok, just the out going stuff that's effected. Thanks BRN..

[bruce]

not aware of any changes on our end.


what is the error? have you created a ticket.?


Bruce

DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)

[Briann]

Hi,
Thanks for the reply. The error is: 'Sending error 0x80042190
Outlook is unable to connect to outgoing (SMTP) e-mail server...contact administrator or ISP....'

Other than the updates from MS installed earlier in the week, I made no changes to this account or to any Outlook settings.

I haven't made out a ticket yet, so far it's an inconvenience (I'm using other email account for now), but I would like to get it sorted out. If a ticket is the way to go, let me know. BRN..

[bruce]

Looks like something is blocking the SMTP port.


I suggest you open a support ticket in the control panel.


Bruce

DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)

[Briann]

Hi,


Thanks for the reply. I was just looking through the KB articles to see if there was anything that didn't jibe in the Outlook account settings. As far as I can see, the settings match the KB for Outlook 2003 - and as I said, I hadn't changed anything and it was working fine until this week. I'll make out a support request ticket. BRN..

[cynwv]

I am having the same problem, as of this morning, the best that I can tell. I recieve, just cannot send "Task 'Outlook Home Mail - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'"

Guess I will see what recent updates were added...

[Briann]

Hi,


What the folks at DASP told me, was that more and more ISPs are blocking port 80 to reduce spam. My ISP (Comcast), did so, but never bothered to tell me! The 'fix' was to use the ISP's SMTP sever for outgoing email (they use an alternate port number). I can, once again, send and reply to email using Outlook, but I don't feel that's a complete remedy - as I have two email systems that might cause problems, and have two sets of limits and requirements, rather than one. It's not a problem so far, but will it be going forward?


Suggest you ask your ISP about port 80. BRN..

[Briann]

Hi,


Yes, port 25 not port 80. Thanks for picking that up. Had something else on my mind at the time. If there's a way to edit the post to correct the error, please do. In any case, at least you got the correction close to the error. BRN..

[joelnet]

He means port 25, not 80.


Joel Thoms
DiscountASP.NET
http://www.DiscountASP.NET