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garyrh
09-10-2007, 09:50 AM
One site with discount asp connects fine in passive mode while another (at the suggestion of support) requires active mode.

Any idea why this would be?
garyrh
09-11-2007, 07:57 AM
Yes it is the same computer same location with antivirus connected to LAN that has firewall.
raymondp
09-11-2007, 10:21 AM
Can you clarify if you are accessing both ftp site from the same computer. Also let us know if you have a firewall and antivirus installed when accessing the FTP site either from the same computer or different locations.

rcp
DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)
raymondp
09-12-2007, 08:53 AM
It is possible that your firewall may have blacklisting capability thus allowing certain domains to use the ftp port while others it will block. With firewalls FTP has always been a little tricky. Some firewalls are so strong that it won't even allow ftp connect using Passive mode. I suggest checking your firewall and making sure that both ports 21 and 20 are open and configure both ftp clients to connect via Active Port mode.


rcp
DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)
akrogers
10-05-2007, 04:08 AM
I am having a similar problem. I only seem to have this problem on myhosting accounts that have an SSL certificate installed. I've disabled my windows firewall and my virus software. I don't think I have anything else that is blocking it. I've tried various FTP programs and windows FTP and still have trouble uploading. It will sometimes upload 512k or shows as 0 bytes. The FTP log shows a 426 error connection closed; transfer aborted. I've tried both passive and active modes - no luck. Any ideas? I really need to upload a file. Thanks for any help you can offer.
bruce
10-08-2007, 06:23 AM
in my experience, this type of issue is almost always associated with Network Firewall / Router issue.


Are you using a DSL or Cable router? If so, try bypass it and connect your computer directly to the DSL line.


Bruce

DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)
akrogers
10-08-2007, 08:15 AM
Yes, I had to re-boot my router and disable my firewall to get it to work. Do you happen to know what settings I should add to the Windows Firewall settings for using the Windows Explorer FTP? Thanks for your help.


--Angela
raymondp
10-09-2007, 11:13 AM
Try to make sure that the ftp ports are open. Ports 21 and 20.

rcp
DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)