PDA

View Full Version : unable to email another domain hasted at discountasp


shedrasoftc
01-25-2008, 05:19 AM
I signed up a client who has there own exchange server and setup the MX record appropriately.

As soon as the account was activated I alwats get a bounce from System Admin that the user doesn't exist.

Support has tried, but cant figure it out.

Has anyone experienced this issue?

I don't really want to set up forwards for every user as this would be a maintenance nightmare.

Thanks

Steve

bruce
01-25-2008, 07:16 AM
These domains are probably on the same server and the mail server attempts to make a local delivery rather than send out to the proper MX server. You'll need to create a support ticket and request the domain disabled on our server.


Bruce

DiscountASP.NET
www.DiscountASP.NET (http://www.DiscountASP.NET)

shedrasoftc
01-25-2008, 08:27 AM
it seems so - I got the issue escalated.


Thanks


S