jibbercan
05-02-2008, 12:25 AM
In our web application we are allowing users to download files from a database. Some of them are large (i.e. > 25 Mb) and we're seeing that with the larger ones, the user's session is being reset during the file download process so they have to re-login to the website.
We thought maybe there was a memory limit we were exceeding when streaming the file to the response so we slowed down the feed to try to allow the client to keep up with the stream. This seemed to make matters worse so that even during the download the user is getting the "The connection with the server was reset" error message and the download was not even completing.
We're wondering if there's a response time-out or deadlocksetting which is killing the client's session when the user is downloading one of these large files and if so can we raise the bar so that these files can be downloaded.
This is rather urgent please advise.
Best Regards and thanks for all your great help previously.
James Sutton
We thought maybe there was a memory limit we were exceeding when streaming the file to the response so we slowed down the feed to try to allow the client to keep up with the stream. This seemed to make matters worse so that even during the download the user is getting the "The connection with the server was reset" error message and the download was not even completing.
We're wondering if there's a response time-out or deadlocksetting which is killing the client's session when the user is downloading one of these large files and if so can we raise the bar so that these files can be downloaded.
This is rather urgent please advise.
Best Regards and thanks for all your great help previously.
James Sutton