Can't log in to support portal

Discussion in 'General troubleshooting' started by BryanScottS, Jul 17, 2014.

  1. I chose this thread because I wasn't able to log in to tech support. I created an account the other day and it was blocked as spam. I had to create this account to contact you. Is there a way to get my other account unblocked? I am obviously not a computer unless I am a quantum computer with the intelligence necessary to create a message like this! :) What is the best way to communicate with you and your staff if I cannot log in to technical support? Is the username and password the same there as it is to get into the forums? Thanks for any assistance you can give. Scott
     
  2. mjp

    mjp

    Here? I don't think you can create an account for the support portal.
    You can alwys send email directly to [email protected].
    No, we don't create forum users when an account is set up. I wish we could.
     
  3. martino

    martino DiscountASP.NET Staff

    The password and username should be the same as your control panel credentials on the support portal.
     

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