Email accounts were not migrated?!?

**JeffG.** · 01-29-2008, 05:04 AM

Since I have been unable to login to the SmarterMail interface I am using the Email Management link in the DiscountASP portal. I see only two email addresses, the postmaster account and one other account. None of the sales accounts or other addresses were migrated???

My client is pissed to say the least. Not only that, but you indicated that you sent the confirmation of the "successful migration" to one of the email addresses that no longer exists.

**JeffG.** · 01-29-2008, 05:27 AM

Ok, found the email accounts, they were listed as aliases.

Calming down now... I just need to figure out what has happened to 3 days worth of email.

**bruce** · 01-29-2008, 06:11 AM

If the address are alias, it should be forwarding to the alias target. Make sure the target address is valid.

Bruce

DiscountASP.NET
www.DiscountASP.NET

01-29-2008, 05:04 AM	#1
JeffG. Join Date: Jan 2008 Posts: 2	Email accounts were not migrated?!? Since I have been unable to login to the SmarterMail interface I am using the Email Management link in the DiscountASP portal. I see only two email addresses, the postmaster account and one other account. None of the sales accounts or other addresses were migrated??? My client is pissed to say the least. Not only that, but you indicated that you sent the confirmation of the "successful migration" to one of the email addresses that no longer exists.

01-29-2008, 06:11 AM	#3
bruce DiscountASP.NET Staff Join Date: Jan 2003 Posts: 6,501	If the address are alias, it should be forwarding to the alias target. Make sure the target address is valid. Bruce DiscountASP.NET www.DiscountASP.NET __________________ Bruce DiscountASP.NET

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01-29-2008, 05:27 AM	#2
JeffG. Join Date: Jan 2008 Posts: 2	Ok, found the email accounts, they were listed as aliases. Calming down now... I just need to figure out what has happened to 3 days worth of email.