Access Denied Error-After Using API for months

Hi,
I have had the API set up for months to backup my db. All of the sudden I am getting the error below.
Did my server IP address change? The API is being called on my server by a daily task.

System.Web.Services.Protocols<WBR>.SoapException: Server was unable to process request. ---> Access denied.
at System.Web.Services.Protocols<WBR>.SoapHttpClientProtocol<WBR>.ReadResponse(SoapClientMessag<WBR>e message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols<WBR>.SoapHttpClientProtocol.Invoke<WBR>(String methodName, Object[] parameters)
at net.discountasp.api.CustomerAp<WBR>i.VerifyKey(String key) in c:\WINDOWS\microsoft.net\Framework\v2.0.50727\Temporar<WBR>y ASP.NET Files\wa1\8776e120\ca6988a5<WBR>\App_WebReferences.g-knvw_3.0<WBR>.cs:line 247

Thanks,
Terry

 

It's possible that the outgoing IP address of the server changed. Contact the support team to verify.

Aristotle

DiscountASP.NET
www.DiscountASP.NET

 

Yes, that is what happened. They gave me the new IP. I was having some trouble explaining the issue to them and they were forwarding me here, since it was an issue using the API.