FileZilla FTP over SSL

Discussion in 'Windows / IIS' started by frankperez, Jan 16, 2013.

  1. Does Windows 2012 allow a secure FTP connection via FTP over SSL? When I try to connect via FileZilla using the instructions at https://support.discountasp.net/KB/a318/how-to-set-up-filezilla-to-use-ftp-over-ssl.aspx I get the following error:

    Code:
    Status:	Resolving address of ftp.myrunclub.com
    Status:	Connecting to 96.31.33.52:21...
    Status:	Connection established, waiting for welcome message...
    Response:	220-Microsoft FTP Service
    Response:	220 DiscountASP.NET FTP
    Command:	AUTH TLS
    Response:	234 AUTH command ok. Expecting TLS Negotiation.
    Status:	Initializing TLS...
    Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
    Error:	Could not connect to server
    Status:	Waiting to retry...
     
  2. martino

    martino DiscountASP.NET Staff

    Please make sure you are using the correct settings when connecting via FTP over SSL.

    Review the settings in the control panel's Info page here: https://my.discountasp.net/account-info.aspx

    Scroll down to the section "FTP Information" Make sure you are using the correct FTP username and password.

    If you are still having trouble please contact our support department be read the instructions here: http://support.discountasp.net/KB/a966/how-to-contact-us-for-support.aspx

    When you contact support please be sure to provide them with a screen shot of the settings you are using to connect via FTP. Also, provide them with the full FTP log file FileZilla provides to you.
     
  3. Thanks for the reply, I'll contact support.

    P.S. I should have mentioned that I can connect without using encryption, so I don't think it is a user name/password issue. I can also connect using encryption to my other 3 DASP accounts just fine. The only difference between this account and the others is that they are running Windows 2008. This is my first 2012 account with DASP.
     
  4. martino

    martino DiscountASP.NET Staff

    Just contact support and we'll look into it.

    Or you might want to try updating FileZilla to the latest version to see if that resolves the problem. Just download FileZilla again here: http://filezilla-project.org/ and reinstall it. That should give you the latest up to date version.
     
  5. Thanks for your help. I submitted ticket to Support.

    P.S. I was already running the latest version of FileZilla v3.6.0.2. Thanks for reminding to double check. I should have mentioned that too.
     

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