FTP Error

Discussion in 'Hosting Services / Control Panel' started by Adeel Ijaz, Oct 31, 2015.

  1. Hi,

    Please help me with this.

    I am using windows 7. I am trying to connect to FTP. The strange thing is, if i use my ftp address and username and password, it gives an error "Windows cannot access this folder make sure you typed the file name........"

    but but but, when i connect using the Alternate FTP address, it connects successfully.

    whyyyyyyyy ? Please help me. I am frustrated with this really...
     
  2. mjp

    mjp

    Are you using Windows Explorer to try to connect, or an FTP program?

    Logging in using ftp.<your.domain> is working, I just tested it.

    If all else fails, using the Alternative FTP Address gives you the same results as using your domain...
     

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