Integrating SmarterMail Calendar as a Sharepoint List in Outlook 2010/13

Discussion in 'Email' started by wabewohnhe1, Feb 10, 2015.

  1. Hi there,

    we have a really strange behaviour of Outlook and SmarterMail if we integrate
    SmarterMail Calendar as a SharePoint List in our Outlook.

    In detail: Everything works fine except that we cannot delete or change instances of appointment series (say we have a weekly meeting for 5 times on friday and want to delete the first entry).
    The instance gets deleted in the local outlook profile (by user A) and everything seems to be fine.
    But, on the server side the instance of the appointment series is still there and every other user (call it user B) which has mapped the calendar is still having the instance-entry in his calendar.
    It even gets worse if that other user B is changing the presumed deleted instance. In that case the instance is
    coming up even on the outlook profile of user A who has initially deleted the item.

    We can see on the SmarterMail Server side that the instance wasn't deleted and is still there.

    That raises a few questions:

    1. Is the function of deleting a instance of an appointment series (in Outlook) not supported through SmarterMail ?
    2. Does anyone else faced that problem before and has found a solution to it (client or server side) ?

    Some technical facts:

    Using W2K12R2 Terminal Server with Outlook 2013
    SmarterMail Calendar is integrated as a Sharepoint List by using the "Add to Outlook" function on the
    SmarterMail Server side.

    Any hint is really appreciated.

    Thanks in advance

    Holger
     
  2. mjp

    mjp

  3. Thanks for the reference.

    I have posted the question in the SmarterTools forum.
     
  4. mjp

    mjp

    If you get an answer that works, let us know. Or post a link to the answer in their forum. Thanks!
     
    RayH likes this.
  5. FrankC

    FrankC DiscountASP.NET Staff

    Do you have ActiveSync service enabled?
     
  6. Hello Frank,

    no ActiveSync is not enabled. The described scenario is not using an internal Exchange Server. The Clients are connected through SharepointSync (using the "Add to Outlook" Feature of SmarterMail) only.
    By the way:

    I've posted the problem in the SmarterMail Forum as recommended by mjp.

    For those who are interested:

    http://portal.smartertools.com/comm...tment-series-while-using-sharepoint-sync.aspx
     
    mjp likes this.

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