I am using the Transmit app on a Mac and for some reason, I am unable to establish a ftp session into my account. I'm using the information provided in the Account Management (FTP Information) section of my control panel. I've plugged in my FTP username, password and address, but I can't connect. Anybody have a suggestion as to what I'm missing?
please open a support ticket at https://support.discountasp.net . it is hard to troubleshoot connection issue on an open forum.