Can't FTP

The problemshould be fixed now. This is most probably caused a bug in our setup, our system administrors are looking into that now.

 

I cannot ftp to my test site: beta-133918.beta1.iis7betahosting.net. I get "connection refused". I verfied the FTP address, userid and password but still get the connection refused.

 

Even after reading the 2006-12-22 message that the problem was fixed, and after just now creating a new iis7 beta account, I'm unable to ftp in to my newly created web site. Could DiscountAsp.Net please double check to see if ftp is or is not working, for newly created accounts.

Thanks!

Todd

 

Please post your ftp log on this thread. This will help us look at your issue more closely. Let us know if you also have a firewall or anti-virus either installed on your local machine or local area network.

 

Thanks for the very quick reply! Here is the information you requested, in your last post to this message.

Note that I've tried the ftp from a 2nd ftp client and had the same problem.

you wrote> "Please post your ftp log on this thread."

Here it is:
[19:29:48] Resolving host name "beta-269379.beta1.iis7betahosting.net"



[19:29:48] Connecting to 216.177.83.9 Port: 21


[19:29:50] No connection could be made because the target machine actively refused it.


[19:29:50] Cannot login waiting to retry (30s)...


[19:29:50] Client closed the connection.


[19:29:50] Active Help: http://www.smartftp.com/support/kb/index.php/58


you wrote> "Let us know if you also have a firewall or anti-virus either installed on your local machine or local area network."


Yes I do. In order to eliminate this possible issue I've done the following. I've done an ftp connect to DiscountAsp.Net from from my normal production account. Here is the ftp log which worked fine from my normal production DiscountAsp.Net account:


[19:33:08] SmartFTP v2.0.1000.10


[19:33:08] Resolving host name "ftp.WebDataBaseService.com"


[19:33:08] Connecting to 216.177.83.46 Port: 21


[19:33:08] Connected to ftp.WebDataBaseService.com.


[19:33:08] 220-Microsoft FTP Service


[19:33:09] 220 DiscountASP.net FTP


[19:33:09] USER webdatabas1


[19:33:09] 331 Password required for webdatabas1.


[19:33:09] PASS (hidden)


[19:33:09] 230-Welcome to Discountasp.net


[19:33:10] 230 User webdatabas1 logged in.


[19:33:10] SYST


[19:33:10] 215 Windows_NT


[19:33:10] Detected Server Type: Windows NT


[19:33:10] FEAT


[19:33:10] 211-FEAT


[19:33:10] SIZE


[19:33:10] MDTM


[19:33:10] 211 END


[19:33:10] TYPE I


[19:33:11] 200 Type set to I.


[19:33:11] REST 0


[19:33:11] 350 Restarting at 0.


[19:33:11] PWD


[19:33:11] 257 "/webdatabas1" is current directory.


[19:33:11] TYPE A


[19:33:11] 200 Type set to A.


[19:33:11] PASV


[19:33:12] 227 Entering Passive Mode (216,177,83,46,11,87).


[19:33:12] Opening data connection to 216.177.83.46 Port: 2903


[19:33:12] LIST -aL


[19:33:12] 125 Data connection already open; Transfer starting.


[19:33:12] 2479 bytes transferred. (5.73 KB/s) (422 ms)


[19:33:13] 226 Transfer complete.


[19:34:03] NOOP


[19:34:03] 200 NOOP command successful.


[19:34:54] NOOP


[19:34:54] 200 NOOP command successful.


[19:35:45] NOOP


[19:35:45] 200 NOOP command successful.


So it appears that my Windows Xp / ftp client works fine to your production ftp server, just not to youriis 7.0 beta ftp server. Does your ftp client work to your ftp server? If so, what is your ftp client and I'll try the same client as you have working.


Thanks again for your quick reply and happy holidays.


Todd

 

Thanks for that FTP log and the 2nd one is really helpful. Comparing the two ftp logs, the one connecting to your IIS 7 beta ftp site is connecting via port mode and the other ftp log is connecting via passive mode. Try connecting to you IIS 7 ftp site using passive mode. This should help bypass your firewall. Also passive mode is a much slower connection then port mode so you may also need to increase the timeout setting on your smartFTP client.

 

Thanks for your extremely quick support Raymond!


Ftp didn't work but I rebooted and it now works. I don't know exactly why it didn't work but can report to everyone that ftp works properly so everyone can ignore my ftp problem report.


Regards,


Todd