Why is maintenance (http://forum.discountasp.net/showthread.php?t=12551) scheduled for Prime Time in the evening??? The evenings are when most of my traffic occurs, and that particular night is also a bigger night for me since there is a basketball game on TV. Why don't you do early morning updates (Ex: 1am-4am EST) like other companies do??? What happens if something messes up, and it brings down the servers for an hour or more? Doing updates like that during high peak times is unprofessional, IMO.
Well, we serve customers worldwide, so unfortunately there is no ideal time to perform updates. We base our weekly maintenance window on the point that traffic on our network is at its lowest, and that is Wednesdays from approximately 6:00 PM to 3:00 AM Pacific time. And we want to have adequate staff on hand to handle any unforeseen update issues, as you mentioned, so the general maintenance window of 7:00 PM to 10:00 PM was established. Unfortunately it is not possible to schedule maintenance at a time that is convenient for everyone. You mention 1 a.m. to 4 a.m. Eastern time, but that is morning in Europe and mid-afternoon in Asia, etc., etc. -- you can see the problem. I'm afraid there isn't any way to make everyone happy.
