530 Home Directory InAccessible for a new Account

Discussion in 'Hosting Services / Control Panel' started by deepak, Aug 27, 2011.

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  1. deepak

    deepak

    Dear DiscountASP.NET Team,

    I created a new FTP account for a member of my team. Given (R)ead and (W)rite access on the root folder itself. Still he is getting the following error

    Response: 530 User cannot log in, home directory inaccessible.

    Can some one help out please?

    Thanks and Regards,

    Deepak Vasudevan
     
    deepak, Aug 27, 2011
    #1
  2. RayH

    RayH DiscountASP.NET Lackey DiscountASP.NET Staff

    The FTP username on Windows 2008/IIS7 requires a specific format (number, the pipe character and your user name). You can find this information in the Account Info/Edit section of your Control Panel. Any new FTP accounts you create will also adhere to this format.
     
    RayH, Aug 27, 2011
    #2
  3. deepak

    deepak

    Got that. I was missing that pipe character. Thanks for the heads-up.
     
    deepak, Aug 28, 2011
    #3
  4. wisemx

    wisemx

    Thanks for re-posting, this does trip-up a lot of people.
     
    wisemx, Aug 28, 2011
    #4
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