530 User cannot log in, home directory inaccessible.

Discussion in 'General troubleshooting' started by gradu, Mar 16, 2010.

  1. The error (530 User cannot log in, home directory inaccessible) that you're receiving is usually due to an invalid FTP user name being submitted during the authentication process.

    For accounts hosted on our Windows Server 2008/IIS 7 environments, the FTP user name requires a specific format. To obtain the correct FTP user name for your account, please access the Account Information page in your DiscountASP.NET Control Panel and for your convenience, here is a direct link to the Account Information page:

    https://my.discountasp.net/account-info.aspx

    Please note that you will need to include the number, the pipe character and your user name.
     
  2. Thank you!

    Thank you for the prompt answer!

    It works fine now.

    Regards,
    Gabi
     

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