I have posted a new ticket , to restore my SQL2005 Db. it's urgent , what is the delay for the support to answer / do the action asked ? thanks
it depends on the type of support issue you are seeing. Pulling database backup is a sysadmin task and may take longer.
Also, for future, you can make your own sql backups yourself and you can restore the sql backups yourself using the tools we provide in the control panel.
