Can't Access FTP

Discussion in 'Hosting Services / Control Panel' started by flanakin, Apr 21, 2006.

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  1. flanakin

    flanakin

    I'm not sure if my FTP has been successfully setup or not, but I can't seem access it.

    [10:00:45] SmartFTP v2.0.996.12
    [10:00:45] Resolving host name 'ftp.getindigo.com'
    [10:00:45] Connecting to 64.209.142.7 Port: 21
    [10:00:45] Connected to ftp.getindigo.com.
    [10:00:45] An established connection was aborted by the software in your host machine.
    [10:00:45] Cannot login waiting to retry (30s)...
    [10:00:45] Server closed connection

    I know the username/password are correct. Any suggestions?
     
    flanakin, Apr 21, 2006
    #1
  2. Bruce

    Bruce DiscountASP.NET Staff

    This looks like a firewall or Antivirus issue.

    Try disable such software and see if problem continues.

    Please contact support if this doesn't solve it.

    Bruce

    DiscountASP.NET
    www.DiscountASP.NET
     
    Bruce, Apr 21, 2006
    #2
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