Email not working

Discussion in 'Hosting Services / Control Panel' started by RKaram, May 2, 2005.

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  1. I created a support ticket regarding this problem, however, since the confirmation email did not come back to me, I am assuming that the ticket was not submitted.

    Here are the details:

    I have been unable to receive and send email during the past 3 hours. I have tried using WebMail, with no success. Messages sent from me do not bounce back. And messages sent to me, do not back bounce to the sender either.
     
  2. Some more details:

    Using webmail, if I try to send an email to myself (@pixel55.com), the email is not received.
    Using webmail, if I try to send an email to another domain hosted by DASP, the email is not received.

    Please reply using the forum, since my email is obviously not working.


    Thanks...
     
  3. I'm seeing the same problems, and I received a call a little bit ago from one of my customers complaining about it, as well.
     
  4. Takeshi Eto

    Takeshi Eto DiscountASP.NET Staff

    Yes, we are aware of this issue and our system admin team is working on resolving the issue.

    DiscountASP.NET
     
  5. i'm experiencing major mail delays? is anyone else experiencing this? it's 3:30pm and i'm just now receiving e-mails sent to me from 1:27pm...
    help???
     
  6. Takeshi Eto

    Takeshi Eto DiscountASP.NET Staff

    We identified an abuser that was impacting the mail system. Unfortunately, there will be some delays in email delivery as the email queue is cleared.

    DiscountASP.NET
     
  7. taf

    taf

    Any more info. Email is extremely slow this morning. Is there a page to view discountasp.net network status and problems?
     
  8. I'm seeing problems again, too. And the customer who ccomplained yesterday just called me again to say that their e-mail is down.
     
  9. Takeshi Eto

    Takeshi Eto DiscountASP.NET Staff

    Yes, we are aware of this issue. Our mail admin is working on this.

    DiscountASP.NET
     
  10. thanks for the update- do you know how long this will go on? when will this be resolved?
    thanks for any info
     
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