Email notifications using Community Starter Kit

I have built two web sites using the Community Starter Kit. Users have received email notifications with no problem. I have made no changes on these web sites what so every yet the email notifications no longer work. My assumption is that "discountasp.net" has made a change in the past that I was not aware of.

Can anyone help,

Jeff

 

If you specified an IP in your applicationfor outgoing mail you may want to try switching that IP valueto localhost. I know it sounds simple and you have probably already checked that, but that is the most common cause of outgoing mail problems (from applications).

mjp
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DiscountASP.NET

 

I have constructed two sites on the discountasp.net server, not on my local computer.

I had "discountasp.net" install the Community Starter Kit and used Microsoft Visual Studio .NET to build these two web sites right on their server. Both of these sites worked perfectly for years and always sent out "email notification" when a new thread was added in the talk forum and when a reply was posted.

I do not receive any errors. The email notifications have just stopped being sent out. No modifications have been made to these sites.

These Sites are...
http://padreamedeo.com
http://AbbeyDigitalArts.com

Thanks for your help,
Jeff

 

Hi Bruce,


I opened a ticket as soon as I noticed the problem on the two web sites. The test that you've suggested was done by tech support. Tech support told me they noticed that the site was not sending out email notifications and that I was going to have to fix the problem on my end. However, as I mentioned before, I have made no modificationswhat so everto either of these two web sites and they worked for years and so my confusion is... "Where do I start?"


I can only assume that at some point in time changes had been made by discountAPS.net on the server and that this has caused the problem and am now wondering if the installation of "Smart Mail" is where the problem originates.


Thanks,


Jeff

 

Jeff,

SmarterMail would not come into play unless you were sending the email via SMTP and not from the web server.

The only other thing I can think of that may be related is the upgrade to .net framework 3.5, but that was done the last week of November, and if that was the cause the mail would have stopped working at that time. But if the community starter kits are a few years old and have never been updated, that might be something to look at. .net framework 3.5 was supposed to be completely backward compatible, but we found that it did break a few things (you can see posts about ithere and in other forums).

Unfortunately we can't troubleshoot the application(s) for you. But my hunch would be it's more likely related to .net 3.5 than SmarterMail.

mjp
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DiscountASP.NET