Can you implement some Server-side Virus and/or Spam filters? With the latest round of viruses spreading around the internet, my inbox is getting slammed with virus infected emails (by the dozens). My client-side filters are picking it up but it takes a long while to have to deal with them one by one. A little Post Office server-side help would be really appreciated and a good marketing tool for you too.
In our office we just implemented the SPAM firewall product that Barracuda Network makes... It might be a good solution in this case because I think you could run all the MX traffic through it (inbound) for less than a $2000 investment. When Spam is identified it sends a daily report to the user and the user can decide whether to whitelist or blacklist and such so it really takes the burden off the administrator. Our users like it ! Their web site is : http://www.barracudanetworks.com/ Or another suggestion would be if your servers supported external blacklists of servers then you could take advantage of www.scanhaus.org to block known spammers. Like Alfageek said I think one or both of these would help improve your already excellent hosting offerings ! Keep up the great work, Dave
If you do implement spam filers, make sure you have an option in the control panel to turn it off. I would at least highly recommend you install server-side anti-virus for your e-mail. It would give you something a lot of hosts don't have, and help your clients alot. I would go with Symantec/Norton products, I and my company have always used them for any anti-virus needs and they work great.
