Help me to resolve this...

Discussion in 'ASP.NET / ASP.NET Core' started by ramesh naidu, Jun 29, 2010.

  1. hi frnds,

    i am getting problem with accessing the default page, we launched our site with discountasp one year back.. recently we are facing frequent problems with mall wares.. from last 1 month three times our site was attacked by mall wares.. now once again it got effected and when i am trying to access the site its showing a page with a message saying "Web page unavailable"... and also when i am trying to change the file permission through ftp..its giving an error saying 500 'SITE CHMOD 755 index.html': command not understood

    and also i am attaching the error message i am getting while i am trying to access. please help me out to resolve this...

    thanks in advance...
     

    Attached Files:

  2. First, it'd be important to know how your site is being hacked. Have you tried contacting Support? They'd be able to tell you how the site was hacked, which would help determine the source of the problem.

    Also, CHMOD will not work in our environment as these are Windows IIS servers, and the CHMOD is a NIX command, so it will not work.

    Just contact support and they'll help you with the hacked page, as well as the Service Unavailable page.
     

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