IMAP is broken - Mails land for POP/Web but not imap

Discussion in 'Email' started by mhamson, Feb 22, 2008.

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  1. I am not getting emails into imap but they show up under pop and web based. What gives?

    Our server just changed today
     
  2. Bruce

    Bruce DiscountASP.NET Staff

    nothing has changed on our end.

    Are you still seeing problem?

    Bruce

    DiscountASP.NET
    www.DiscountASP.NET
     
  3. Some of my IMAP in Outlook 2007 has been failing over the past week.
    (Not related to DASP, seems to be Internet related.)
     
  4. Bruce. How can you say nothing has changed on your end when we received notifications direct from Discount ASP that you guys were moving our server / upgrading the email services. As it stands my IMAP is completely down as I write this.



    Sent: Thursday, February 14, 2008 3:51 PM
    Subject: hamson.com email migration scheduled - DiscountASP.NET


    Dear Customer,

    Email service for your domain, *****.com, is scheduled to be moved to our new SmarterMail system one week from today. The migration will take place on 2/21/2008, between 8AM and 8PM Pacific time. Unfortunately we cannot provide an exact time for the move.

    Please visit https://my.discountasp.net/smailmigration.aspx for important details related to the migration, and to provide us with an alternate email address to use for notifications during migration. Providing an alternate email address is optional but strongly recommended if your admin email contact uses your hosted domain name.

    If you do not wish to migrate on the date specified, you may choose to migrate earlier (see the migration page above), but you may not migrate at a later date. This migration is mandatory, all DiscountASP.NET customers are being moved to SmarterMail.

    If you have any questions, please let us know. Comments and discussion are welcome in the new SmarterMail forum in the DiscountASP.NET community: http://community.discountasp.net/default.aspx?f=32.

    Thank you for your continued support!

    DiscountASP.NET
    The power of ASP.NET for less

    Post Edited (Michael Hamson) : 2/23/2008 6:51:35 AM GMT
     
  5. Bruce

    Bruce DiscountASP.NET Staff

    I mean we didn't change anything on the server setting. I am not aware that your domain was migrated. We have been migrating customer to SmarterMail everyday for over 6 months.

    If IMAP still doesn't work, contact support.

    Bruce

    DiscountASP.NET
    www.DiscountASP.NET
     
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