Incorrect user quotas in User Quota Manager

Discussion in 'Hosting Services / Control Panel' started by abodineau, Feb 23, 2011.

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  1. Hi,

    I just migrated to a different web server (from IIS6 to IIS7). I've noticed that the user control manager in the control panel now shows incorrect values. For example, my 'used disk space' is 1195MB (which seems correct) but the breakdown is:

    user/usage/quota
    europlayers/1 MB/1,500 MB =>likely to be incorrect
    Anonymous ASPNet User/7 MB/100 MB =>likely to be incorrect

    when it used to be (before the migration):
    user/usage/quota
    europlayers/83 MB/100 MB
    Anonymous ASPNet User/1112 MB/1,500 MB

    Can someone investigate this as it gives the impression that I have plenty of space left.

    Also, when I try to query this through the API I get the same incorrect values.

    My website is: Europlayers.com

    Regards,

    Anthony
     
  2. Joseph Jun

    Joseph Jun DiscountASP.NET Staff

    Can you please open a ticket with our Technical Support department using the Support Portal so we can investigate?
     
  3. Done. Ticker#: 38C-14F7F1CA-6B9D

    Thanks,

    Anthony
     
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