Hi, i've just signed up, and am attempting to log in to my ftp account using the alternative ftp address specified on the account info page. However, i'm receiving a 'User cannot log in' message. Is there a minimum amount of time after setting my account up i need to wait before ftp will become available? ftp address: ftp.revenantgui.eweb701.discountasp.net username: 0083611 password: same as i used to log in to my control panel account with Thanks for any help
Your FTP username is incorrect. Check the control panel account info section. The FTP username is not just digits - it should include digits, the pipe sign, and the control panel username. Eric DiscountASP.NET - Microsoft Gold Partner - Best ASP.NET Web hosting: 2008, 2007, 2006, 2005 - asp.netPRO Magazine - Best ASP.NET Web Hosting: 2007, 2005 - Visual Studio Magazine - support.discountasp.net - community.discountasp.net - daspblog.com
Ah ok my bad, i assumed the pipe symbol indicated it was either one or the other Thanks for the quick reply