new site purchase

Discussion in 'Windows / IIS' started by tomke, Jul 2, 2008.

  1. tomke

    tomke

    we purchased a site with discountasp yesterday. its up and on the internet however, we received no userid, password or login inforamtion. the only thing was a receipt on the online ordering system.


    I understand there is a 30 day money back and i am only on the first day so if I don't hear back real soon i will take you up on this offer. hopefully i have not made a mistake in going with your company.</o:p>
    </o:p>
    I have tried to email several times today and different email addresses and get this right after sending.</o:p>
    </o:p>
    Your message did not reach some or all of the intended recipients.</o:p>
    </o:p>
    Subject: site </o:p>
    Sent: 7/2/2008 12:59 PM</o:p>
    </o:p>
    The following recipient(s) cannot be reached:</o:p>
    </o:p>
    '[email protected]' on 7/2/2008 12:59 PM</o:p>
    550 5.1.1 <[email protected]> invalid recipient</o:p>
    </o:p></o:p>
     
    tomke, Jul 2, 2008
    #1
  2. Takeshi Eto

    Takeshi Eto DiscountASP.NET Staff

    Thanks for sending the domain name via PM. The account is active and the welcome letter was sent to the admin contact. I had our crew resend the welcome email. If you are using a spam filter, please check the spam/bulk/junk folder as well.

    I have no idea what is going on with your emails you are sending usas we have been receiving sales emails and support emails just fine all day long here. There is no systemic issue that I have seen.

    We can send the welcome letter to another email address but we would first need to authenticate the request. Contact our Billing department at billingat discountasp.net



    Eric
    http://www.DiscountASP.NET - Microsoft Gold Certified Partner
    - asp.netPRO Magazine 2008 Readers' Choice Award for Best ASP.NET Hosting Service
    - asp.netPRO Magazine 2007 Readers' Choice Award for Best ASP.NET Hosting Service
    - Visual Studio Magazine 2007 Readers' Choice Award for Best .NET Hosting Service
     
    Takeshi Eto, Jul 2, 2008
    #2
  3. tomke

    tomke

    Thanks - there was a mixup on an email server which cox fixed. I received the information and thanks
     
    tomke, Jul 3, 2008
    #3
  4. Takeshi Eto

    Takeshi Eto DiscountASP.NET Staff

    I'm glad that got cleared up.

    Eric
    http://www.DiscountASP.NET - Microsoft Gold Certified Partner
    - asp.netPRO Magazine 2008 Readers' Choice Award for Best ASP.NET Hosting Service
    - asp.netPRO Magazine 2007 Readers' Choice Award for Best ASP.NET Hosting Service
    - Visual Studio Magazine 2007 Readers' Choice Award for Best .NET Hosting Service
     
    Takeshi Eto, Jul 3, 2008
    #4

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