new wordpress install

trying to put a new wordpress blog...getting this message "Your PHP installation appears to be missing the MySQL extension which is required by WordPress."

wondering if you could help out on the five-minute install with Set up wp-config.php

thanks!

-greg

 

Are you on IIS6 or IIS7?

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I'm checking in to this, because I'm getting an error on a fresh install too.

 

ii7 i believe

 

Okay, for some reason WordPress wouldn't run the installation wizard (/wp-admin/install.php). I'll try to find out why, but it was an easy workaround.

All I did was manually enter the database values in wp-config-sample.php, rename it wp-config.php and upload it to the directory I installed WordPress in. Then I went to /wp-admin/install.php and it worked. So it just appears to be that initial "easy" install that's failing. This is on IIS7.

These are the values that need to be entered into the config file:

/** The name of the database for WordPress */
define('DB_NAME', 'MYSQL5_245343_installtest');

/** MySQL database username */
define('DB_USER', 'installtestuser');

/** MySQL database password */
define('DB_PASSWORD', 'password');

/** MySQL hostname */
define('DB_HOST', 'mysql501.discountasp.net');​

 

wordpress install

did everything you did but no joy for me... still getting the same error message "Your PHP installation appears to be missing the MySQL extension which is required by WordPress."

still seeing some remnants of blog engine...maybe that's it...really no idea though

 

Can you open a helpdesk ticket to support about this issue? (quote this forum post)

We need to have a closer look as it could be something wrong with the php.in in the server.

 

ticket

already had opened one...want me to open another?

Subject: wordpress install

Hello,

Thank you for contacting discountASP.NET.

I'm afraid that I can only offer a limited amount of assistance for the issue that you've encountered as third party applications installation questions are beyond the scope of service that I can provide over a support ticket. I saw your post in our community forum. Please wait until one of our system administrator or php professional reply to your thread.

Please let us know if you have any further questions.

Thank you,

Dmitri

 

We got the Re-opened ticket. There is no need to open new ticket. Thank you!

 

Sorry, I probably should have emphasized the (quote this forum post) as we technically do not provide 3rd party assistance (Wordpress in this case) but I found your case to be legit.

That way when support sees your ticket linking to this post, it'll be escalated to the proper person to handle this issue.

 

sounds good.

possible or even probable that i am doing something stupid.

however, if everyone at dasp is going to have this prob...then good idea to get it lined out quickly.

thanks!

-greg

 

Hey Greg

We're looking into this already, and if I'm not mistaken it should be fixed soon.

If you're running into problems with the install giving a 500 error, try putting the following in a web.config file:

Code:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
    <system.webServer>
        <defaultDocument>
            <files>
                <add value="index.php" />
            </files>
        </defaultDocument>
		<httpErrors existingResponse="PassThrough" />
    </system.webServer>
</configuration>

The first section adds index.php as a default document, as you'll see it doesn't load up automatically.

The 2nd one deals with an install problem you may run into with custom errors. I'll probably make a post about this later on.

 

thanks jose.

that didn't do it either...will try googling around for answers

 

Should be working fine now. Let us know if you have any other questions or problems!