problem with smtp, and sending mail

Discussion in 'Hosting Services / Control Panel' started by vandiermen, Dec 19, 2006.

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  1. I needed to make a form to be sent to am email with asp.net 2.0 (which I still dont knowhow to do)so I need to set up the smtp server, but I was having problems with the forms so I tested my email account in outlook express

    with the following details:
    pop3: pop3.budgetwebdesign.com.au
    smtp: smtp.budgetwebdesign.com.au
    username: [email protected]

    [​IMG]

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    This also happened to one of my other accounts, I dont know what I have to do

    [​IMG]



    Budget Web Design Australia
    www.budgetwebdesign.com.au
     
  2. > Dear Customer,
    >
    >
    > Can you Telnet SMTP Server to test connectivity.
    >
    > 1) Click on the "start" button, and select "run"
    >
    > 2) In the "Open:" dialog enter "cmd.exe" and hit Enter, this will
    > bring up a command prompt.
    >
    > 3) Then type "telnet smtp.budgetwebdesign.com.au 25" at the command prompt.
    > You should see the following text in the command prompt if the
    > connection was successful. "220 mta01.internetmailserver.net ESMTP".
    > If you do not see that exact text please copy
    >
    > and paste it into your reply to this message. Then type quit.
    >
    > 4) close the command prompt.
    >
    >
    >
    > Also try disable your firewall and Anti-Virus program to see if you
    > can send email.
    >
    >
    >
    > DiscountASP.NET
    >
    > The power of ASP.NET for less
    >
     
  3. > Hello,
    >
    > Sorry for the time that I have take to reply.
    >
    > C:\>telnet smtp.budgetwebdesign.com.au 25
    > Connecting To smtp.budgetwebdesign.com.au...Could not open connection
    > to the host, on port 25: Connect failed
    >
    > I tried turning off my firewall and using another computer in my
    > house, I have a router but I have not had any problems like this with
    > it. I don't know what my next step is, so you got "220
    > mta01.internetmailserver.net ESMTP" when you put this in to the
    > command prompt "telnet smtp.budgetwebdesign.com.au 25" ??
    >
    > Michael.
     
  4. Dear Customer,
    yes, we've got the return message when test our mail server.
    the problem may also related to your ISP , a lot of ISP has filtered the smtp port 25 and you will need to convert and use your ISP SMTP server in your email client configuration for your other domains .
    for more information, please see our kb article at :
    http://kb.discountasp.net/article.aspx?id=10404
    thank you
    DiscountASP.NET
    The power of ASP.NET for less
     
  5. I?d also say that is probably it. However it will take me awhile to get around to fixing it, as I am using a workingSMTP server with one ofmy other hosting providsers thatusesthe post: 80 for their SMTP server.. Maybe I should try just uploading my files and I should not have this problem with the port:25 on your server?

    P.S. I got my form to email back tome, as described in this post


    Post Edited (vandiermen) : 12/21/2006 5:18:15 PM GMT
     
  6. Regarding to my last response, wouldn?t it be a good idea to change your smtp port number for new users if it is a hassle to access it on your home computer.
    These are some of theinstructions godaddy give you to set up outlook: http://help.godaddy.com/article.php?se=%2B&app%5Fhdr=0&article%5Fid=355

    Step 14: Click the Advanced tab.
    Step 15: In the Outgoing server (SMTP) field, change the port to 80 or 3535.

    Anyway. All's well that ends well.

    Post Edited (vandiermen) : 12/21/2006 5:17:52 PM GMT
     
  7. Once I put my form (that used smtp/port 25) onyour or any server it worked,Just to clear up the issue, it must of been a problem with my home computer accessing this port, I would have never known.
     
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