We have a database that is connected to our web site, but my tech is on a honeymoon and I don't know how to access it to correct a problem associated with our Shopping Cart Checking out- sending order which reads Persists.MailSender .4 error "800a0004" Connection timed out. /en/cart.asp,line 332 Staff at Discountasp.net think that the problem lies in either related to using 'localhost' as the smtp server to send out email or web.config file and the other possibly in the application scripting itself Is this something that a non tech person can do? i.e. is it as simple as adding e-mail addresses or is it more complicated? Thanks
...If you can't find anyone and need me to log in and take a look PM me with the details. Note: I've got an appointment in the morning but I should be back around 3PM EST. All the best, Mark
i am almost certain that you have the SMTP server pointing to an invalid server. Are you using a 3rd party shopping cart? Most 3rd party app should have a interface that allows you to configure the SMTP server. If you have your custom app, you have to look into your code to make sure "localhost" is used as the SMTP server.
