Service Unavailable - Event ID: 5009

Discussion in 'General troubleshooting' started by ebuy, Jan 26, 2010.

  1. Hey there,

    Our web application (.NET) caused several crashes into IIS7. The event report is as follows:
    I went though all possible things, but still unable to find the problem inside my code.
    Any help would be appreciated.

    Code:
    Log Name:      System
    Source:        Microsoft-Windows-WAS
    Date:          1/26/2010 2:00:41 AM
    Event ID:      5009
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      web707.dotnetplayground.com
    Description:
    A process serving application pool 'customerPool_695240' terminated unexpectedly. The process id was '16076'. The process exit code was '0xc0000374'.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WAS" Guid="{524B5D04-133C-4A62-8362-64E8EDB9CE40}" EventSourceName="WAS" />
        <EventID Qualifiers="32768">5009</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-01-26T10:00:41.000Z" />
        <EventRecordID>80260</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>web707.dotnetplayground.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="AppPoolID">customerPool_695240</Data>
        <Data Name="ProcessID">16076</Data>
        <Data Name="ExitCode">c0000374</Data>
      </EventData>
    </Event>
     
  2. Bruce

    Bruce DiscountASP.NET Staff

    use failed request tracing to track down the problem.
     
  3. @bruce
    thanks bruce, I'll try and post the results.
     
  4. @bruce

    Thanks a million. This is what we needed. Anyway, why in the support tickets they didn't mention using this tool? they just said we don't have any tracking tool for IIS ! But thanks for the clue. It helped a lot.
     
  5. Bruce

    Bruce DiscountASP.NET Staff

    well.. technical support are not exactly developers and usually do not make any development suggestions. this is more a forum question :>
     

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