Settping up a User account for FTP access

I need to set up a user account that will have FTP access to just one subdirectory.

I have set them up, I've given them permission to the subdirectory, but when I try and log in my FTP client says "Password not accepted." I've double- and triple-checked the password.

Am I forgetting something?

- Tom

 

Me too...slightly different result

I have created a new user, assigned a specific directory for read/write and when I try to FTP login with that user it says:

Status: Resolving address of ftp.[mydomain].biz
Status: Connecting to [ip address]...
Status: Connection established, waiting for welcome message...
Response: 220-Microsoft FTP Service
Response: 220 DiscountASP.net FTP
Command: USER [username]
Response: 331 Password required for [username]
Command: PASS ********
Response: 530 User cannot log in, home directory inaccessible.
Error: Critical error
Error: Could not connect to server

I really need to get this to a customer so they can send upload some raw graphics for a site I'm working on...

Bill

 

FTP Issue

Well, I didn't have my customer ID in the username. But when I look in User/Quota Manager, none of the user names have the cust ID in them, so I assume it just needs to be added during login? Either way, I still get the same result:

Status: Connection established, waiting for welcome message...
Response: 220-Microsoft FTP Service
Response: 220 DiscountASP.net FTP
Command: USER [custID]|[userid]
Response: 331 Password required for [custID]|[userid].
Command: PASS ********
Response: 530 User cannot log in, home directory inaccessible.
Error: Critical error
Error: Could not connect to server

 

I would suggest for you to create a support ticket here:

http://support.discountasp.net/

This way we can look in to your account details, and provide you a resolution to your FTP problem.

 

Did you ever find a solution?

Am am having the same problem.

 

taskstatcom, Are you on IIS7 and also using the customer ID (pipeline character) username? I suggest also creating a ticket on this issue. It would be easier to troubleshoot this.