SmarterStats Enterprise 5.2 no new data

Discussion in 'Hosting Services / Control Panel' started by vbphil, Sep 30, 2012.

Thread Status:
Threads that have been inactive for 5 years or longer are closed to further replies. Please start a new thread.
  1. vbphil

    vbphil Guest

    I have SmarterStats enabled but haven't looked at them in a while and now I find the data is really old. Here's the message I'm getting;

    Information about the last 7 days is not available in your statistics. Logs have been imported for 6/1/2009 through 6/22/2010.

    Should I be putting in a Support Ticket or is there something I need to configure? I've looked around in the Help files and Settings but didn't find anything related to the importing of IIS logs for analysis.

    Thanks, -phil
     
    vbphil, Sep 30, 2012
    #1
  2. dmitri

    dmitri DiscountASP.NET Staff

    Please open a ticket with the support department through our support portal at support.discountasp.net so we can take a look at this issue.
     
    dmitri, Oct 1, 2012
    #2
Thread Status:
Threads that have been inactive for 5 years or longer are closed to further replies. Please start a new thread.

Share This Page