"This site is unavailable" initial install problem with DNN v4.8

Discussion in 'Third-party applications' started by deadlyaccurate, Feb 27, 2008.

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  1. I've posted this on the DNN forums, but I haven't found an answer yet, and Dasp won't provide any service on it.

    I'm trying to install DotNetNuke 4.8 on my site, and I keep running into errors. I followed the kb article's (http://kb.discountasp.net/article.aspx?id=10382) steps, but it's not working.

    These are the changes I've made to the web.config:

    connectionString='[the connection string given to me by Dasp.net. I copied it straight off my SQL Service acct. page]'

    same connectionString under appSettings

    <add key='AutoUpgrade' value='false' /> (was set to true; this suggestion and the next came from this blog (http://code.ericpiraux.be/2007/09/dotnetnuke-install-for-dummies.html))

    providerPath='~\Providers\DataProviders\SqlDataProvider\'
    objectQualifier='dnn_' (was blank)

    I uploaded everything to www.mysite.com/DNN/

    Set DNN as a Virtual Directory in the Web Application Tool

    Confirmed the presence of mysiteloginname, Anonymous ASPNet User , and Anonymous User (IUSR)

    I wasn't able to allocate a quota of 200MB each for the ASPNet User and IUSR accounts. The quota manager limited me to 70MB and 10MB respectively.

    Went to http://www.mysite.com/DNN to install the application. After a few moments of sitting there, it redirected me to http://www.mysite.com/DNN/install/underconstruction.htm

    Returning to http://www.mysite.com/DNN gives me the error, The stored procedure 'dbo.dnn_GetPortalAliasByPortalID' doesn't exist. That makes me think it attempted to run the install.

    If I go to http://www.mysite.com/DNN/install/install.aspx?mode=install or http://www.mysite.com/DNN/install/installwizard.aspx first I get the 'site unavailable' message. If I go once I attempted to install, I get Unable to cast object of type 'System.Web.Configuration.ScriptingAuthenticationServiceSection' to type 'System.Web.Configuration.ScriptingAuthenticationServiceSection'.

    I've done a search on the forums (both Dasp's and DNN's), through Dasp's knowledge base, and Google. I've also done a successful install onto my local machine.

    I'm sure I've just overlooked one little thing, but I'm lost as to what it might be.
     
  2. Do you have a SQL 2005 data base? If not you will need one to run DNN





    Todd
     
  3. OK, now that we confirmed the application exists...
    Add the custom errors section to your web.config, then hit the same page again and see what error shows.
    If you get stuck I don't mind going deeper with this for you.
    Salute,
    Mark
     
  4. ok i made the change in
    </system.web>
    <runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
    <probing privatePath="bin;bin\HttpModules;bin\Providers;bin\Modules;bin\Support;" />
    </assemblyBinding>
    </runtime>

    for this

    <system.web>
    <customErrors mode="Off"/>
    </system.web>

    and the error has gone i can see the page now but it is a little the charging proces is a little bit slow

    do i leave it that way?

    i have tried to login but it gives me this error

    A critical error has occurred.
    Could not load the assembly 'DotNetNuke.Authentication.ActiveDirectory'. Make sure that it is compiled before accessing the page.

    Post Edited (Admin-Net4biz) : 3/20/2008 2:17:10 PM GMT
     
  5. Tks mark for your support.
    finnaly i have the dnn running
    i have a problem with the autentication, i think that this is because i activate the active directory in the installation process y have to see how to turnit via file upload cuz i cant administrate the DNN

    once again tks for your time Mark

    Andres
     
  6. No problem, I do my best to help and of course I fail at least 20% of the time. [​IMG]
    Salute,
    Mark
     
  7. I have the exact error.
    this is the text the instalation showme


    Installing Database - Version 4.4.0...Upgrading Database to Version ERROR: See E:\web\net4bizinfo\htdocs\host<WBR>\Providers\DataProviders<WBR>\SqlDataProvider\04.04.00.log for more information...FAILURE 400 - Conversion from string "ERROR: See E:web%0aet4bizinfohtdoc" to type 'Integer' is not valid.

    i have made every single step of the knowledge base article of installation, but simply it doesnt work. this is my first DNN portal but this is getting anoying, i buy a DNN readyhositng servicethat doesnt install the last version of DNN, or the knowledge installation article needs to be modificated

    if some one knows what should i do pls helpme, i came from the linux-joomla cms envoirment and this is getting me nuts

    tks

    Andres
     
  8. Hi Andres,
    We'll try to help...
    Can you mention what you used to publish the files and which SQL Server add-on you have for your account?
    Salute,
    Mark
     
  9. Hi Mark. Tks for your quick response
    Ok i downloaded DotNetNuke_o4.08.01_Install
    Unziped in a folder
    Uploaded using smart FTP into a folder called Host

    Then i bougth a 300mb database of sql 2005
    I cheked theIIS is in ASP 2.0
    Web aplication is running on the folderhost
    User quota 200 mb for Anonymus ASP user
    User quota 200 mb for User (IUSR)
    My main user has 25mb

    i have deleted all the tables (not touched the system folder)using Microsoft SQL Server 2005 studio express in every reinstallation
    this is conection string that has worked
    <!-- Connection String for SQL Server 2005 Express -->
    <add
    name="SiteSqlServer"
    connectionString="Data Source=tcp:sql2k507.discountasp.net;Initial Catalog=SQL2005_4xxxx_xxxx;User ID=SQL2005_4xxxx_xxxxx_user<WBR>;Password=XXXXXXX;"
    providerName="System.Data.SqlClient" /> -->
    </connectionStrings>
    <appSettings>
    <!-- Connection String for SQL Server 2005 Express - kept for backwards compatability - legacy modules -->
    <add key="SiteSqlServer" value="Server=sql2k507.discountasp.net;Database=SQL2005_4xxxxx_xxxxx;uid=SQL2005_4xxxx_xxxx_user<WBR>;pwd=XXXXXX;"/>

    and im able to run the installation proces but after creating the tables, the second proces in the database show me this error and the process frezze my navigation i have to force the explorer to go back when it loads it show me a screen of procces with errorsof the installation process.
    when i try to see what is the final resoult of all these it says something about a problemof registation of my domain in the databasebut i cant acces to any administrative or host acount thats the only page i can see
    i other atempts it only says site unabailavle

    Post Edited (Admin-Net4biz) : 3/20/2008 11:46:46 AM GMT
     
  10. It worked this time i think it was dbowner checkbox
    a little moment of joy

    I cud install everything and my new error is this in http://www.mydomain.com/host/
    or http://www.mydomain.com/host/default.aspx


    Server Error in '/host' Application.


    Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".





    Code:
    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="Off"/>
        </system.web>
    </configuration>
    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.





    Code:
    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
        </system.web>
    </configuration>
    Post Edited (Admin-Net4biz) : 3/20/2008 12:00:35 PM GMT
     
  11. Hi,
    Application errors may be related to the kit running from /host/ instead of the site root.
    Log into your DASP control panel and make sure you have created an application for the folder /host/
    Post again with your progress, several of us will be here to help. [​IMG]
    Salute,
    Mark
     
  12. As i told you i have created the aplication folder pointing to host. this error is after the succesfull installation i did

    in the cpanel that what it shows

    Current Path:
    <NOBR> \xxxxxx\host
    </NOBR>
    This folder is setup as a web application. Click the button below to remove the Web Application.


    I dont see any posibility of modification, just point folder and it automaticly creates the apliaction
     
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