unable to email another domain hasted at discountasp

Discussion in 'Email' started by shedrasoftc, Jan 25, 2008.

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  1. shedrasoftc

    shedrasoftc

    I signed up a client who has there own exchange server and setup the MX record appropriately.

    As soon as the account was activated I alwats get a bounce from System Admin that the user doesn't exist.

    Support has tried, but cant figure it out.

    Has anyone experienced this issue?

    I don't really want to set up forwards for every user as this would be a maintenance nightmare.

    Thanks

    Steve
     
    shedrasoftc, Jan 25, 2008
    #1
  2. Bruce

    Bruce DiscountASP.NET Staff

    These domains are probably on the same server and the mail server attempts to make a local delivery rather than send out to the proper MX server. You'll need to create a support ticket and request the domain disabled on our server.


    Bruce

    DiscountASP.NET
    www.DiscountASP.NET
     
    Bruce, Jan 25, 2008
    #2
  3. shedrasoftc

    shedrasoftc

    it seems so - I got the issue escalated.


    Thanks


    S
     
    shedrasoftc, Jan 25, 2008
    #3
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