First off, I'm super happy with the hosting DASP has provided. Our previous host crashed and was not supported at all. The site transferred over and was 90% functional from the start. However, the page emailing the service request form is not operational. Could someone please help me with this. Thank you. Note: This site was dumped in my lap and I have NO knowledge on ASP coding at all. web.config Code: <?xml version="1.0" encoding="utf-8" ?> <configuration> <system.web> <!-- DYNAMIC DEBUG COMPILATION Set compilation debug="true" to insert debugging symbols (.pdb information) into the compiled page. Because this creates a larger file that executes more slowly, you should set this value to true only when debugging and to false at all other times. For more information, refer to the documentation about debugging ASP.NET files. --> <compilation defaultLanguage="vb" debug="true" /> <!-- CUSTOM ERROR MESSAGES Set customErrors mode="On" or "RemoteOnly" to enable custom error messages, "Off" to disable. Add <error> tags for each of the errors you want to handle. "On" Always display custom (friendly) messages. "Off" Always display detailed ASP.NET error information. "RemoteOnly" Display custom (friendly) messages only to users not running on the local Web server. This setting is recommended for security purposes, so that you do not display application detail information to remote clients. --> <customErrors mode="Off" /> <!-- AUTHENTICATION This section sets the authentication policies of the application. Possible modes are "Windows", "Forms", "Passport" and "None" "None" No authentication is performed. "Windows" IIS performs authentication (Basic, Digest, or Integrated Windows) according to its settings for the application. Anonymous access must be disabled in IIS. "Forms" You provide a custom form (Web page) for users to enter their credentials, and then you authenticate them in your application. A user credential token is stored in a cookie. "Passport" Authentication is performed via a centralized authentication service provided by Microsoft that offers a single logon and core profile services for member sites. --> <authentication mode="Windows" /> <!-- AUTHORIZATION This section sets the authorization policies of the application. You can allow or deny access to application resources by user or role. Wildcards: "*" mean everyone, "?" means anonymous (unauthenticated) users. --> <authorization> <allow users="*" /> <!-- Allow all users --> <!-- <allow users="[comma separated list of users]" roles="[comma separated list of roles]"/> <deny users="[comma separated list of users]" roles="[comma separated list of roles]"/> --> </authorization> <!-- APPLICATION-LEVEL TRACE LOGGING Application-level tracing enables trace log output for every page within an application. Set trace enabled="true" to enable application trace logging. If pageOutput="true", the trace information will be displayed at the bottom of each page. Otherwise, you can view the application trace log by browsing the "trace.axd" page from your web application root. --> <trace enabled="false" requestLimit="10" pageOutput="false" traceMode="SortByTime" localOnly="true" /> <!-- SESSION STATE SETTINGS By default ASP.NET uses cookies to identify which requests belong to a particular session. If cookies are not available, a session can be tracked by adding a session identifier to the URL. To disable cookies, set sessionState cookieless="true". --> <sessionState mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;Trusted_Connection=yes" cookieless="false" timeout="20" /> <!-- GLOBALIZATION This section sets the globalization settings of the application. --> <globalization requestEncoding="utf-8" responseEncoding="utf-8" /> </system.web> <system.net> <mailSettings> <smtp from="[email protected]"> <network host="localhost"/> </smtp> </mailSettings> </system.net> </configuration> service.request.ascx.vb Code: Public Class serviceRequest1 Inherits System.Web.UI.UserControl #Region " Web Form Designer Generated Code " 'This call is required by the Web Form Designer. <System.Diagnostics.DebuggerStepThrough()> Private Sub InitializeComponent() End Sub Protected WithEvents problemDescription As System.Web.UI.HtmlControls.HtmlTextArea Protected WithEvents instructions As System.Web.UI.HtmlControls.HtmlTextArea Protected WithEvents submit As System.Web.UI.HtmlControls.HtmlInputButton Protected WithEvents companyName As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents yourName As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents machineMake As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents machineModel As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents address As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents phone As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents email As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents operating As System.Web.UI.HtmlControls.HtmlInputRadioButton Protected WithEvents notOperating As System.Web.UI.HtmlControls.HtmlInputRadioButton Protected WithEvents anyTime As System.Web.UI.HtmlControls.HtmlInputRadioButton Protected WithEvents businessHoursStart As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents businessHoursEnd As System.Web.UI.HtmlControls.HtmlInputText Protected WithEvents ValidationSummary1 As System.Web.UI.WebControls.ValidationSummary Protected WithEvents reqCompanyName As System.Web.UI.WebControls.RequiredFieldValidator Protected WithEvents reqProblemDescription As System.Web.UI.WebControls.RequiredFieldValidator Protected WithEvents reqYourName As System.Web.UI.WebControls.RequiredFieldValidator Protected WithEvents reqPhone As System.Web.UI.WebControls.RequiredFieldValidator Protected WithEvents callFirst As System.Web.UI.HtmlControls.HtmlInputRadioButton 'NOTE: The following placeholder declaration is required by the Web Form Designer. 'Do not delete or move it. Private designerPlaceholderDeclaration As System.Object Private Sub Page_Init(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Init 'CODEGEN: This method call is required by the Web Form Designer 'Do not modify it using the code editor. InitializeComponent() End Sub #End Region Private Sub Page_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load 'Put user code to initialize the page here End Sub Private Sub submit_ServerClick(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles submit.ServerClick Dim eml As New System.Web.Mail.MailMessage eml.BodyFormat = Mail.MailFormat.Text eml.From = "[email protected]" eml.To = "[email protected]" eml.Subject = "[Online Service Request]" eml.Body = "Online Service Request" & vbCrLf & vbCrLf & _ "Company Name: " & companyName.Value & vbCrLf & _ "Customer Name: " & yourName.Value & vbCrLf & _ "Machine Make: " & machineMake.Value & vbCrLf & _ "Machine model: " & machineModel.Value & vbCrLf & _ "Address: " & address.Value & vbCrLf & _ "Phone: " & phone.Value & vbCrLf & _ "Email: " & email.Value & vbCrLf & _ "Business Hours: " If anyTime.Checked Then eml.Body &= "Anytime between " & businessHoursStart.Value & " and " & businessHoursEnd.Value & vbCrLf Else eml.Body &= "Call First" & vbCrLf End If eml.Body &= "Machine Operating Status: " If operating.Checked Then eml.Body &= "Operating OK" & vbCrLf Else eml.Body &= "NOT Operating" & vbCrLf End If eml.Body &= vbCrLf & "Problem Description:" & vbCrLf & vbCrLf & _ problemDescription.Value & vbCrLf & vbCrLf & _ "Additional Details:" & vbCrLf & vbCrLf & _ instructions.Value SmtpMail.SmtpServer ="localhost" SmtpMail.Send(eml) End Sub End Class I've changed the web.config and service.request.ascx.vb to reflect changes advised in the forums and in the knowledgebase. However I still get the COMException (0x80040213): The transport failed to connect to the server error.