Users losing Session Information

Hi again,

this has been some problem that has haunted me for months but have never really got round to looking into it properly. Basically certain clients are unable to add things to their cart because as far as the web site is concerned they are a completely new connection. I've tried disabling cookies so it generates a sessionid as part of the URL etc but it doesnt seem to make a difference (and the fact it makes the url look untidy). Could someone please tell me what the best practices are for storing and recalling session information - at the moment our website just consists of one web page that does all the work (..index.aspx) - should I be doing session recall work from global.aspx / ?? - any help would be very much appreciated! It saves the session info for the client no problem but when they click on a control that forces a page post that session info is lost (well not lost, but it seems to think the client is a new connection).

I would say this problem affects about 20-30% of clients connection.

Best regards,

Mark Barnes

 

Sounds like there could be a bug in the application. What is the URL to your cart?


Joel Thoms

DiscountASP.NET
http://www.DiscountASP.NET