Website Outages

Discussion in 'Pre-sales questions' started by plasticprinters, Jul 11, 2011.

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  1. plasticprinters

    plasticprinters

    How come you guys never have an ETA on outages? We have had our websites go down quite a few times over the years and it's always "unfortunately we do not have an ETA on getting this issue resolved". Currently ours has been down since 10:30 last night. Personally I have not received a response, but was sent an auto email linking to the topic in this forum.


    Has anyone else had this problem?

    Thanks,

    Nate
     
    plasticprinters, Jul 11, 2011
    #1
  2. Bruce

    Bruce DiscountASP.NET Staff

    Bruce, Jul 11, 2011
    #2
  3. plasticprinters

    plasticprinters

    That's what I'm getting at... I mean even a conservative estimate is very helpful when you have a team of employees breathing down your neck on when the site is going to be back up. At least that way we can make arrangements for them to have something else to do.
     
    plasticprinters, Jul 11, 2011
    #3
  4. mjp

    mjp

    We don't have a conservative estimate. We're sending you an email about the outage.
     
    mjp, Jul 11, 2011
    #4
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