Problem in insatallation of SSL certificates Hi everyone, I want to update my site's ssl certificates. I have valid GeoTrust certificates in x509 format. I have tried to renew my SSL certification, when i paste my code in form and then click the install certificates button once a new window is opens which ask for my control panel's Username and password. after fill these i am again redirected to the SSL manager. Here i see the "SSL Status: Pending certificate installation. " . Why my certificates are not installed. anyone help please. Thanks in advance Regards, dev1
To renew your certificate, you need follow the instructions in this Knowledge Base article: http://support.discountasp.net/KB/a960/renewing-an-ssl-certificate.aspx A new CSR should be generated only once which is then provided to GeoTrust. GeoTrust then sends the certificate which you can paste in the Control Panel to complete the installation. I can't tell if that's what you've done, or if you purchased the certificate directly from GeoTrust. If you have a complete certificate with private/public key pair, then you may need to open up a support ticket to see if we can import it.
ssl cerificate installation issue Hello Tasslehoff, Thanks very much for reply. As I said I have a GeoTrust certificate in PKCS7 format. As I read only x509 format of certificates is allowed. So I have converted PKCS7 certificates to x509 format. And then I give try to install x509 certificate. when i ckick install certificates button a new window is open which ask me for my cntrol panel login Id and password. when i click submit to submit my credentials again i am redirected to SSL manager console and where I see again "SSl status: Cerificates installation pending". Please help me. Thanks, Dev1
Cerificate insatallation problem Yes I have copied the certifiacte on notepad & then tried. When I firstly strat to install certificate (in pkcs7 format) then an error was occured while i click on Install certifiacte button. After that I have tried with x509 format. Here I paste my code copied from notepad. Two times a new window open (when click on Instal certificate button (It works, shows not error & redirect me on another window ))which ask me for my login credentials. When I fill the credentials I am again redirected to SSL manager window where I see "SSL status : Cerificate installation pending"
Now I am facing Following error while try to install certificate. Error: Certificate does not match the common name of the request.
It's probably better to open up a support ticket and provide us with copies of both certificates so that we can look into the situation further.
